Dear Kevin,
It was so important to my family and I that we take a moment and thank you for your extraordinary service to our Susanne and all of us. Susanne, after her prognosis, made the decision to visit your funeral home and came home with such conviction that you and your staff was the appropriate choice for her final arrangements. That time is so difficult for family…we want to resist the reality and yet rise to the occasion and fulfill the wishes that Susanne expressed. You made each step of that process not only easier, but somehow, joyful. We never lost sight of the celebration of Susanne’s life that she had asked for; you and your staff gave us the opportunity to join with family and friends to celebrate, mourn, and honor all that Susanne meant to us.
This time is one of great difficulty; we are thankful for your professionalism and compassion. You and your staff aided our family in a demanding time and we are forever grateful.
Sincerely,
Linda Ruscio